Petrica Vlad

Petrica Vlad is responsible for leading and coordinating the Teleperformance digital transformation initiatives, including identifying areas that would benefit from digital transformation solutions, developing a strategy to implement these solutions, and overseeing the implementation process across all of Europe, Middle East and Africa.

As a digital transformation expert, he assists Fortune 500 companies in creating seamless customer experiences through innovative solutions like omnichannel CX, AI, intelligent automation, and data science.