
International Speaker
Petrica Vlad
Regional Transformation PMO Manager EMEA,Teleperformance
Petrica Vlad is responsible for leading and coordinating the Teleperformance digital transformation initiatives, including identifying areas that would benefit from digital transformation solutions, developing a strategy to implement these solutions, and overseeing the implementation process across all of Europe, Middle East and Africa.
As a digital transformation expert, he assists Fortune 500 companies in creating seamless customer experiences through innovative solutions like omnichannel CX, AI, intelligent automation, and data science.